Skip to content

[Bug]: Cannot Send or Swap on Trezor as connect will fail #42133

@davibroc

Description

@davibroc

Describe the bug

When I try to Swap or Send the it will fail to connect to the device with the message Something went wrong - Make sure your Trezor device is set up with the Secret Recovery Phrase or passphrase for the selected account however the device is setup correctly. Because of this the funds are stuck in the HW and I cannot do anything that's why I will tag this as release blocker

This issue only happens with latest 13.29.0 build f66a6af71ed5a663d98db18ad452309e6252ee26]

Doesn't repro with 13.24.0, 13.27.0 (production) or 13.28.0
Trezor device: Trezor Model One (latest firmware)

Expected behavior

I am able to swap or send money on my Trezor HW

Screenshots/Recordings

Swap

Trazor_13.29.mov

Send

Send.mov

No repro on production and 13.28.0 as you see below

HW_prod.mov

Steps to reproduce

  1. Imprort HW Trezor Model One
  2. Try to Swap or Send
  3. Notice the error Something went wrong

Error messages or log output

Where was this bug found?

Internal release testing

Version

13.29.0

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

Trezor

Additional context

No response

Severity

No response

Metadata

Metadata

Assignees

Labels

RCA-neededIssue root cause analysis neededSev1-highHigh severity; partial loss of service with severe impact upon users, with no workaround.regression-RC-13.29.0Regression bug that was found in release candidate (RC) for release 13.29.0release-13.30.0Issue or pull request that will be included in release 13.30.0release-blockerThis bug is blocking the next releaseteam-accounts-frameworkAccounts teamtype-bugSomething isn't working

Type

No fields configured for Bug.

Projects

Status

In Progress

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions