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The chat agent can refer users to local tenant legal & housing services #332

Description

@yangm2

mentioned in #325

Initially seed from this static table (source @michaelzhang43) ...

Organization Service Locations Availability / Contact Notes
Oregon Law Center Legal Representation (Eviction cases only) Portland only 888-585-9638, evictiondefense@oregonlawcenter.org, M-W 9a-1p Status: No longer active. Only handling cases with a termination or eviction notice.
LASO Legal Representation (eviction cases only) All of Oregon
CLEAR Clinic Answer Questions (Attorneys) All of Oregon 503-389-5919, info@clear-clinic.org, website, T/Th 9a-5p
CLEAR Clinic (Portland) Legal Representation (Eviction cases only), Rent Assistance Portland only 503-389-5919, info@clear-clinic.org, website, T&Th 9a-5p, In-person appointments available
Commons Law Center Legal Representation (Eviction cases only), Answer Questions (Attorneys) Portland only M/T/Th 8a-12p, No appointment needed, Must already have a court date - meet at Multnomah County Courthouse
PHB Renter's Services Help Desk Answer Questions (Non-Attorneys) Portland only rentalservices@portlandoregon.gov, 503-823-1303, M/W/F 9a-11a/1p-4p, online booking
Community Alliance of Tenants "Warm" Line All of Oregon Leave a voice message; non-attorney volunteer follows up within 2-3 business days; question then referred to another volunteer within 2-3 business days

This could be implemented in several different ways:

  • [minimal viable product] A static version could be a static tool/function that the chat agent calls to load the table into the context window.
  • [deluxe version] a dynamic version could be a new RAG tool that indexes a dynamic CMS web page that is also browsable on tenantfirstaid.com.

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