I can't see the details in the logs UE5.6

[QuiNon]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Default installation on unreal engine in documents

Expected Result

See log detail in sentry panel

Actual Result

just trace record without debug symbol

I try two scenarios. First of the error scenario and the second one is no error scenario as you can see game init and closing logs. I have never get problem with how can i see error detail until upgrade engine and sdk version to 5.5 to 5.6
Extra: android app will not opening after one time crash game and try to send log. I cant see any logs in UI when i get crash in mobile. In the past it is very useful but I cant use sentry right now

Product Area

Issues

Link

No response

DSN

https://975314c176e577c181e35c7eb92aee28@o4508982964387840.ingest.de.sentry.io/4508983206412368

Version

Beta 7

[linear]

ENG-4814 I can't see the details in the logs UE5.6

[getsantry]

Auto-routing to @getsentry/product-owners-issues for triage ⏲️

[linear]

UNREAL-89 I can't see the details in the logs UE5.6

[bruno-garcia]

Thanks for raising this @QuiNon.

Default installation on unreal engine in documents

Did you set up the information for debug file upload? Sentry requires an auth token.
More details on the docs: https://docs.sentry.io/platforms/unreal/configuration/debug-symbols/#automatic-upload

I try two scenarios. First of the error scenario and the second one is no error scenario as you can see game init and closing logs. I have never get problem with how can i see error detail until upgrade engine and sdk version to 5.5 to 5.6

You updated UE from 5.5 and 5.6 and what exactly broke? The symbols were not uploaded but before that it was being uploaded? Could you attach the engine build logs? Those should have information about Sentry's symbol upload

Extra: android app will not opening after one time crash game and try to send log. I cant see any logs in UI when i get crash in mobile. In the past it is very useful but I cant use sentry right now

Sorry I don't follow. Could you please reword that?

[QuiNon]

Hi,

Yes, I've configured the authentication settings and the crash reporter, but I still can't see the log details.

I downgraded to 5.5, uninstalled and reinstalled all the Sentry settings, but I think something's broken there too. Even though my authentication data is correct, I can't send it there either.

I'm having the same issue on mobile. The app opens fine, but when I perform a problematic action, the game crashes, but I can't see any log data in the Sentry panel (no logs are even displayed). Furthermore, I can't reopen the app. I think it tries to send the logs from the previous error at startup, so the app closes without opening.