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radlabischia/n8n-hospitality-templates

n8n Local Business Automation Kit

Ready-to-use n8n workflows to automate restaurants, hotels, salons and medical practices: bookings, WhatsApp reminders, review follow-ups, marketing campaigns and more.

Made with n8n License: Apache 2.0 PRs Welcome

Read this in: Italiano


How it works

Each workflow solves a real business problem for local businesses:

  1. Customer writes on WhatsApp (or books online)
  2. n8n processes the request (creates booking, updates calendar, logs data)
  3. Automatic follow-up (confirmation, reminder 24h before, review request after visit)

No coding required. Import the JSON, set up your credentials, and you're live.


Try it in 5 minutes

  1. Install n8n (cloud or self-hosted)
  2. Download a workflow .json from the workflows/ folder
  3. In n8n, go to Workflows > Import from File and upload it
  4. Set up the required credentials (WhatsApp, Google Calendar, etc.)
  5. Click Execute Workflow and test with sample data

Want a ready-to-go demo instance? Open an issue and we'll help you get started.


Use cases


Restaurants

Workflow Description Folder
WhatsApp Booking Confirmation Auto-confirm reservations via WhatsApp workflows/restaurants/reservations/
No-Show Recovery Tag no-show clients and send a recovery message workflows/restaurants/reservations/
Google Review Request Ask for a review 2h after the dinner service workflows/restaurants/marketing/
Weekly Report Summary of bookings, no-shows and reviews workflows/restaurants/operations/

Typical results: fewer missed calls, fewer no-shows, more Google reviews.


Hotels & B&Bs

Workflow Description Folder
Pre-Stay Welcome WhatsApp message with check-in info, parking, upsell workflows/hotels/booking/
Booking Reminder Confirmation + reminder 24h before arrival workflows/hotels/booking/
Post-Stay Review Ask for a Google/Booking review after checkout workflows/hotels/marketing/
Win-Back Campaign Message past guests after 30/180 days workflows/hotels/marketing/

Typical results: better guest experience, more direct bookings, higher review scores.


Salons & Beauty

Workflow Description Folder
Appointment Reminder WhatsApp reminder 24h before, with confirm/cancel buttons workflows/salons/appointments/
No-Show Follow-Up Automatic re-engagement after a missed appointment workflows/salons/appointments/
Rebooking Nudge "Time for a new haircut?" after X weeks workflows/salons/marketing/

Typical results: fewer no-shows, higher rebooking rate.


Medical Practices

Workflow Description Folder
Appointment Reminder Multi-channel reminder (WhatsApp + SMS fallback) workflows/clinics/appointments/
Annual Check-Up Recall Yearly reminder for check-ups and screenings workflows/clinics/appointments/
Post-Visit Feedback Quick satisfaction survey after the visit workflows/clinics/marketing/

Typical results: fewer missed appointments, better patient retention.


Repository structure

workflows/           # n8n workflow JSON files, organized by industry
  restaurants/       #   reservations, marketing, operations
  hotels/            #   booking, marketing, operations
  salons/            #   appointments, marketing
  clinics/           #   appointments, marketing
  _shared-snippets/  #   reusable sub-flows (phone normalization, etc.)
docs/                # Documentation for each workflow + setup guides
  workflows/         #   one .md per workflow (mirrors workflows/ structure)
  guides/            #   general guides (self-hosted setup, credentials, etc.)
  images/            #   screenshots and diagrams
demo/                # Docker Compose for local testing
.github/             # CI, issue templates, PR template

Compatibility

  • n8n version: >= 1.50.0 (tested up to latest)
  • Channels: WhatsApp Business API, Telegram, Email, SMS
  • Integrations: Google Calendar, Google Sheets, CRM webhooks
  • Hosting: Works on n8n Cloud and self-hosted (Docker)

For Italian businesses

These workflows were born from real automation projects for restaurants, hotels, salons and medical practices in Campania, Italy (Ischia, Procida, Naples).

All WhatsApp message templates are available in Italian inside the workflow JSON files. The documentation includes Italian guides in the docs/ folder.

If you run a local business in Italy and want these workflows customized for you:

  • Setup on n8n (cloud or your own server)
  • Integration with your existing tools (PMS, booking systems, CRM)
  • Custom workflows tailored to your specific needs

Get in touch: RAD LAB -- we automate local businesses so you can focus on your customers.


Contributing

We welcome contributions! Whether it's a new workflow, a bug fix, or better documentation.

See CONTRIBUTING.md for guidelines.


License

This project is licensed under the Apache License 2.0.

You are free to use these workflows commercially, as long as you:

  • Keep clear attribution to RAD LAB as the original author
  • Don't resell them as-is as a closed proprietary product without substantial modifications

For commercial licensing questions: hello@radlab.it


Made with dedication by RAD LAB -- Digital automation for local businesses.

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Ready-to-use n8n workflows for local businesses: restaurants, hotels, salons. WhatsApp bookings, reminders, review automation.

https://radlab.it

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